Bit2win and ifs Italia announce their M&A journey that will combine their software solutions into the Bit2win Utility Symphonie Platform to strengthen positioning and leadership in the Utility market.
Bit2win, a leading SaaS company and part of the Symphonie Group, together with ifs Italia, a software company specializing in the Energy & Utility market, proudly announces a strategic move that brings ifs Italia into the Symphonie Group.
This integration will merge their respective software solutions into the Bit2win Utility Symphonie Platform, further strengthening Symphonie Group’s position in the Utility market. This move aligns with the sector’s increasing demand for agile, integrated, flexible, and scalable solutions.
As a Magic Quadrant Leader in Gartner’s CPQ (Configure, Price & Quote) software category, Bit2win has been expanding its capabilities in Sales Catalog, Customer Experience & Relationship Management (CxRM), and Order Management. These capabilities will now be enhanced and integrated with ifs Italia’s expertise in Energy Management & Market Communication.
Strategic Positioning for the Future of the Utility Sector: from SaaS to BaaS
The Utility sector is undergoing rapid transformation, driven by energy transition, regulatory changes, and AI-driven technological advancements. In response, Bit2win and ifs Italia are uniting their strengths under the Bit2win Utility Symphonie Platform, creating a comprehensive, end-to-end, multi-cloud solution tailored to the specific needs of the industry.
“Our strategic goal is to become the go-to provider for companies in the Utility sector, offering a complete and vertical SaaS solution that ensures scalability and flexibility both in terms of technology and business,” said Andrea Galbiati, CEO of Bit2win.
“Thanks to an innovative approach—including a new pricing model—we are evolving towards a full BaaS (Business as a Service) framework.”
Giuseppe Mammola, CEO of Symphonie Group, added:
“Integrating ifs Italia into our Bit2win Utility Symphonie Platform is a strategic decision and a new challenge for us as industry investors. We aim to transform SaaS into a full BaaS proposition, allowing our clients to access the entire software and business operations supply chain with a fixed price per end customer and decreasing price tiers as the number of served customers increases.”
“With this integrated evolution—leveraging AI-powered technology—the traditional boundaries between Software, Customer Operations, and Customer Service will disappear. Everything will be merged into a seamless end-to-end offering, significantly lowering market entry barriers for Utility providers, enabling them to compete on true customer value rather than operational complexity.”
Frank Peper, CEO of IFS Italia, emphasized the benefits of this convergence:
“Integrating ifs solutions into the Bit2win Utility Symphonie Platform will accelerate their transition to a cloud-first approach. This will not only provide technological advantages to our existing and future clients but also enable easy access to complementary Bit2win modules.
By combining ifs’s highly specialized Utility industry expertise with the Symphonie Group’s innovative approach, we are building a best-in-class team that will deliver unparalleled service levels and time-to-market for innovative solutions, continuing to delight our growing customer base.”
Official Launch at Utility Day 2024
The Bit2win and ifs Italia integration will be officially unveiled at Utility Day 2024, where the two companies will showcase their joint vision and solutions to the market.
This event will provide a unique opportunity to demonstrate how the Symphonie Platform, with its continuous evolution, represents a new industry paradigm—essential for Utility companies to navigate challenges and seize new opportunities in an ever-changing market.